How to Get a Label Out of Your File

About this course

When a review calls you abrasive, difficult, or "not ready," the word does not stay in the room where it was said. It gets copied. This course teaches you what to do once the label is written. It is for anyone with a word in their file that no longer describes them, or never did, for professionals facing a review or talent sheet that carries a dated word, and for managers who need to answer a label on paper without turning the meeting into a fight.

You start where the word lives, then how a word becomes a label through the Copy Trail. Seen, Read, Compared and One Author or Many put the same behavior next to a different word. Is It the Label, or Is It Me forces the honest self-check. Which Drawer maps formal review, manager notes, talent sheet, handover, and reference. Hear, Fact, File covers the meeting where it is read to you. Your Words, Attached and The Opposite, Dated build ninety days of evidence from the rooms where the word was formed. The close is Replaced, Not Erased: a newer line from someone who saw the opposite.

Along the way you work with Duane's models and with the ENRICH Framework created by Duane K. Andrews and Sherry M. Jerimie. Every case lets you make the call before you hear how Duane reads it.

Who it is for

• Anyone with a written label in their file that no longer describes them, or never did.
• Professionals facing a review, talent sheet, or handover that carries a dated word.
• Managers who need to answer a label on paper without turning the meeting into a fight.
• Leaders who coach others through a written word that will not leave the file on its own.

Learning objectives and outcomes

By the end of the course you will be able to:

1. Trace the Copy Trail. Find where the word was first written, who copied it, and where it will be read next.
2. Run Seen, Read, Compared. Separate what happened, the word chosen, and what the same behavior got called in someone else.
3. Ask One Author or Many. Count the writers, copied or seen, and name what is yours in it.
4. Name Which Drawer. Formal review, manager notes, talent sheet, handover, transfer or reference file.
5. Use Hear, Fact, File. Hear it to the end, say one fact once, answer in writing.
6. Attach Your Words. Write for a stranger, what you will do, attached where the word lives.
7. Date The Opposite. One word, ninety days, evidence from the same rooms, shown to the author.
8. Get Replaced, Not Erased. A newer line from someone who saw the opposite, a new reader asked to read fresh.

What is included

The Booklet is the knowledge companion: keep it open beside the video for the models and the case cast.

The fillable Workbook holds the pause-and-write prompts that appear in every exercise chapter. Pause when the video asks, write your answer, then press play for Duane's reading.

Chapters

14 chapters, 2 h 55 min of video.

1. 00Where the Word Lives11:04

   When a review calls you abrasive, the word does not stay in the room. Trace where it lives.

2. 01How a Word Becomes a Label11:49

   The Copy Trail: find where the word was first written, who copied it, and where it will be read next.

3. 02The Clinic She Moved To9:13

   Case: the clinic she moved to. Seen, Read, Compared on the same facts.

4. 03The Same Behavior, a Different Word19:21

   Same behavior, a different word. One Author or Many, and what is yours in it.

5. 04Is It the Label, or Is It Me?13:47

   Honest self-check: is it the label, or is it you.

6. 05Not a Team Player, Three Times8:48

   Case: not a team player, written three times.

7. 06Which File Is It In?9:44

   Name Which Drawer: formal review, manager notes, talent sheet, handover, transfer or reference.

8. 07The Sheet She Never Saw9:16

   Case: the talent sheet she never saw.

9. 08When They Read It to You13:25

   Hear, Fact, File: hear it to the end, say one fact once, answer in writing.

10. 09The Word on Page Two7:33

    Case: the word on page two of the review.

11. 10Answering It in Writing20:29

    Attach Your Words: write for a stranger, what you will do, attached where the word lives.

12. 11The Record That Outlasts the Word14:08

    Date The Opposite: one word, ninety days, evidence from the same rooms, shown to the author.

13. 12The Hoodie at Load-In10:10

    Case: the hoodie at load-in, and a newer line from someone who saw the opposite.

14. 13Replaced, Not Erased16:18

    Replaced, Not Erased: a newer line from someone who saw the opposite, a new reader asked to read fresh.