The Strategic Center

Human Behavior in the Work Environment

A modular system of books, courses, apps, and coaching designed to help you understand people, influence outcomes, and navigate the workplace.

Duane K. Andrews

What Is HBWE?

Everything starts with people. Organizations are just large groups of people. Understanding the human dynamics of your workplace, especially the ones nobody else is willing to talk about, is the most important skill you can develop.

HBWE was developed by Duane K. Andrews over two decades of corporate training, executive coaching, and teaching MBA students from around the world. It combines organizational behavior theory with the lived reality of professionals whose difference is both their greatest asset and their most persistent obstacle.

How It Works

Each HBWE module includes four interconnected components. Every module includes the ENRICH Outsider perspective.

Four Dimensions of Workplace Mastery

Each module addresses a critical dimension of workplace success. Click into any module to explore what is available.

Leadership & Influence

The 17 Keys for navigating bosses, building credibility, establishing influence, and leading up in any organization. The flagship module with the most complete ecosystem.

Available 3 Books Published
Available 5 Courses
Building Apps in Development
Available Coaching

Emotional Intelligence

Self-awareness, self-regulation, empathy, and social skills. The interpersonal foundation that makes every other skill more effective, with ENRICH-specific sections planned.

Planned Books
Available 3 Courses
Planned Apps
Available Coaching

Diversity & Inclusion

Moving beyond performative DEI to understand how identity, power, and difference actually operate in organizations. ENRICH-adapted content planned for all courses.

Planned Books
Available 3 Courses
Planned Apps
Available Coaching

Communication & Interpersonal

Influence, negotiation, cross-cultural communication, conflict resolution, and the art of getting things done through people. ENRICH-adapted sections planned.

Planned Books
Available 3+ Courses
Planned Apps
Available Coaching

Every Module Includes the ENRICH Outsider Perspective

ENRICH names the six dimensions of identity that shape how professionals experience the workplace. If any of these apply to you, this system was built for you.

E
Ethnicity
N
Nationality
R
Race
I
Identity
C
Culture
H
Heritage

Bring HBWE to Your Organization

Custom workshops, group coaching, and organizational assessments designed to help your teams understand human dynamics, improve leadership effectiveness, and create environments where all employees can perform at their best.

Duane has delivered HBWE-based corporate training for executives from AIG, Bellevue Hospital, the Agricultural Bank of China, the Port Authority of NY/NJ, the Saudi Industrial Development Fund, NYC Department of Transportation, and dozens of organizations across industries.

Inquire About Corporate Training
Corporate Training

Start Understanding the Game

The workplace was not designed for you. But once you understand how it actually works, you can navigate it, influence it, and lead within it on your own terms.

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