Human Behavior in the Work Environment
Books, courses, assessments, AI companions, and coaching -- all built on one framework.
Understand people. Influence outcomes. Navigate the workplace with precision.
Books, courses, assessments, AI companions, and coaching -- all built on one framework.
Understand people. Influence outcomes. Navigate the workplace with precision.
Everything starts with people. Organizations are just large groups of people. Understanding the human dynamics of your workplace, especially the ones nobody else is willing to talk about, is the most important skill you can develop.
HBWE was developed by Duane K. Andrews over two decades of corporate training, executive coaching, and teaching MBA students from around the world. It combines organizational behavior theory with the lived reality of professionals whose difference is both their greatest asset and their most persistent obstacle.
Everything in the HBWE system is available in a Standard edition and an ENRICH Outsider edition. Choose the track that matches your career reality.
Designed for ambitious professionals, corporate leaders, and teams. Master the foundational skills of workplace human behavior. Learn the exact strategies to establish credibility, manage up, and get your boss to champion your ideas. These tools are built for anyone who works for someone else -- and wants to do it better.
Take the Standard Leadership AssessmentAdvanced navigation for professionals whose Ethnicity, Nationality, Race, Identity, Culture, or Heritage marks them as "other." Every tool in this track factors in the ENRICH Tax, the Prove-It-Again Bias, and the Agentic Penalty -- because the game you are playing has variables that standard tools were not designed to see.
Take the ENRICH Outsider AssessmentEach HBWE module includes five interconnected components. Every component is available in a Standard and ENRICH Outsider edition.
Intellectual framework. Research, vignettes, expert citations. Available in two versions: universal (for everyone) and ENRICH Outsider (specialized).
Structured learning. Video, exercises, assessments. Existing courses get ENRICH Outsider adapted sections added.
24 psychometric profiles measuring leadership, EI, communication, resilience, and career readiness. Standard and ENRICH editions.
18 coaching companions built on the HBWE framework. Not general AI -- framework-specific tools for scenario practice, strategic thinking, and 24/7 guidance. Standard + ENRICH editions.
Personalized guidance. 1:1 and group sessions via Zoom. Psychometric assessment included.
Each module addresses a critical dimension of workplace success. Click into any module to explore what is available.
The 17 Keys for navigating bosses, building credibility, establishing influence, and leading up in any organization. The flagship module with the most complete ecosystem.
Self-awareness, self-regulation, empathy, and social skills. The interpersonal foundation that makes every other skill more effective, with ENRICH-specific sections planned.
Moving beyond performative DEI to understand how identity, power, and difference actually operate in organizations. ENRICH-adapted content planned for all courses.
Influence, negotiation, cross-cultural communication, conflict resolution, and the art of getting things done through people. ENRICH-adapted sections planned.
Most AI tools give you access to general knowledge. The DKA Toolkit AI Companions give you access to a specific way of thinking -- Duane's -- applied to your specific situation. There is a difference between asking a general AI "how do I handle a difficult boss" and asking a companion that has been trained on the 17 Keys, the HBWE framework, and two decades of coaching insight for ENRICH professionals.
Each companion is built with a deeply sourced system prompt -- minimum 8,000 characters for Standard companions, minimum 12,000 for ENRICH editions. They are not wrappers around a generic prompt. They carry Duane's frameworks, his language, his approach to workplace strategy, and for the ENRICH editions, the full scholarly library of identity, bias, and structural dynamics research.
The ENRICH companions know things the Standard ones do not. They carry the ENRICH Tax framework, Trust Velocity Differential, Prove-It-Again Bias, the Agentic Penalty, and nine named vignettes drawn from real ENRICH professional situations -- Asha, Marcus, Jordan, Kenji, James, Carla, Maria, Darnell. When you describe your situation, the ENRICH companion can recognize patterns that a standard tool would miss entirely.
The book gives you the intellectual framework. The course structures your learning. The assessment tells you where you stand. The companion is where you practice -- scenario rehearsal, strategic thinking, real-time guidance when the situation is unfolding and you need to think it through. They are the 24/7 application layer of the HBWE system.
The Navigator. The Outsider's Edge. The Strategist. The EI Coach. The Feedback Coach. The Mirror. The Adult. The Room. The Coach. Every Standard companion has a corresponding ENRICH edition. Each covers a distinct domain of the HBWE framework. Lifetime access. One-time purchase.
Explore All 18 Companions →Duane built the assessments into the coaching model from the beginning. Every coaching engagement includes a psychometric profile because you cannot develop what you have not measured. The DKA Toolkit Assessments bring that same rigor to self-directed professionals.
Leadership potential, emotional intelligence, communication skills, assertiveness, negotiation aptitude, coping skills, career motivation, risk orientation, and more -- 22 constructs that directly shape workplace performance.
The Standard edition measures the construct. The ENRICH edition interprets what your score means when you are navigating an environment that adds a tax others do not pay -- code-switching, Prove-It-Again Bias, and the Agentic Penalty are real variables that standard instruments ignore.
A complete profile report: overall score, subscale scores with bar graphs, score-level narratives, strengths mapping, targeted development advice, and a coach-ready PDF. Permanent access, one-time purchase.
From $47. Available individually. No subscription required.
Take the Standard Assessment Take the ENRICH AssessmentENRICH names the six dimensions of identity that shape how professionals experience the workplace. If any of these apply to you, this system was built for you.
Custom workshops, group coaching, and organizational assessments designed to help your teams understand human dynamics, improve leadership effectiveness, and create environments where all employees can perform at their best.
Duane has delivered HBWE-based corporate training for executives from AIG, Bellevue Hospital, the Agricultural Bank of China, the Port Authority of NY/NJ, the Saudi Industrial Development Fund, NYC Department of Transportation, and dozens of organizations across industries.
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The workplace was not designed for you. But once you understand how it actually works -- your patterns, your profile, your strengths -- you can navigate it, influence it, and lead within it on your own terms.