About this course
Your company cut the program and dropped the word. Your people are still in the room, and who gets heard there was never up to the program.
In 2025 and 2026 the programs came down. Some were renamed, some shrank, some disappeared overnight, and a lot of managers were left believing the work had become optional. It did not. The program was a number, with a budget, an office and a vocabulary, which is exactly why one announcement could cut it. Inclusion was always something else: who hears the news first, who gets invited, whose idea keeps their name, and who gets a second chance after a mistake.
This course takes no side on the politics. It reads the weather and works in it. You learn to read what your organization actually did, to see the five exchanges that decide who stays and who leaves, and to count them on your own team without asking anyone who they are. Every practice in it is open to everyone and held to one standard.
ENRICH (Ethnicity, Nationality, Race, Identity, Culture, Heritage), created by Duane K. Andrews and Sherry M. Jerimie, is the lens under the practice: inclusion that ignores identity is not inclusion, and inclusion that only runs through a program disappears when the program does. You finish with a ninety-day plan that needs no program, no budget and nobody's permission.
Who it is for
- Managers who still run a team after the program was cut or renamed.
- Anyone who controls who they inform, invite, hear, credit and forgive, even with nobody reporting to them.
- Leaders who need a practice that does not depend on a budget or an office.
Learning objectives and outcomes
By the end of the course you will be able to:
- Tell what actually changed. Read whether your organization renamed, reduced or removed the program, and what that means for your career and your people.
- Name the Five Exchanges. Information, invitation, airtime, credit and forgiveness, and the single habit that changes each one.
- Count inclusion without asking who anyone is. Run a two-week count by initials and roles.
- Keep any practice open, same, wide. Three checks that keep the work lawful and usable.
- Make the case without the old vocabulary. Cost it in turnover, risk, talent and market.
- Run a ninety-day No-Program Plan. On your own team, or at your own desk.
What is included
The Participant Booklet is the knowledge companion to the course: every framework drawn, every case, the reference you keep after the video ends.
The Workbook is the fillable PDF: prompts, cases and private entries you complete while you watch. Open the player to download both PDFs with your course.
Course booklet & workbook
The booklet is the knowledge companion. The workbook is the fillable PDF. Buy either one, or both together.
Chapters
19 chapters, 2 h 48 min of video.
- 00Welcome15:09
The word got cut. The work did not. How to work this course on your own.
- 01The Number and the Practice9:20
Diversity was the number. Inclusion was always the practice. Here, Heard, Up.
- 02Exercise - Sort the Twelve5:28
Twelve ordinary moves, sorted by what they change on a real day.
- 03Why ENRICH Again3:47
Why ENRICH returns here on purpose before the practice chapters.
- 04Why ENRICH6:33
The Framework, six engines, and why the six are not synonyms.
- 05Facets and the Lens8:20
Where each facet sits, six checks on one moment, and two terms.
- 06Renamed, Reduced or Removed5:06
Three ways the word goes, and what still has to be done.
- 07Case - The List That Stayed8:56
A list that survived the cut, and what it cost to keep it honest.
- 08The Five Exchanges15:18
Five daily exchanges that decide who gets heard.
- 09Case - Second Time Heard8:39
One person heard twice, and what changed when the second hearing landed.
- 10The Two-Week Count7:30
Two weeks of watching who speaks, who is invited, and who gets credit.
- 11Exercise - The Live Count5:47
Run the count in a meeting you already have.
- 12Open, Same, Wide11:28
Three moves that widen who gets in without a new policy.
- 13Case - The Pipeline Legal Flagged First8:39
A pipeline Legal saw coming, and the practice that should have caught it.
- 14Cost It, Don't Preach It10:50
Attrition, rework and silence in numbers.
- 15Case - We Just Got Out of That8:03
A team that thought the hard part was over.
- 16Don't Become the Gate10:37
When you are the bottleneck you used to complain about.
- 17Case - Up From the Floor7:40
A promotion that came from the floor, and what made it possible.
- 18The No-Program Plan10:46
Monday moves when there is no office left to run it.