I have spent over two decades in rooms where I was the only one who looked like me, figuring out the rules nobody teaches you. Now I teach those rules to others.
I wrote this book because nobody gave it to me. When I started my career thirty-two years ago, I walked into corporate America with a degree, a suit that cost more than I could afford, and a quiet terror that I was about to be exposed as someone who did not belong.
I figured it out. Not because someone handed me a playbook, but because I paid attention. I studied human behavior in the work environment. I watched who got promoted and why. I learned which rules were written and which ones were unspoken. I built strategies for navigating power dynamics that most leadership books pretend do not exist.
I wrote the book I wish someone had given me thirty-two years ago. Not a theory. A toolkit. Built by someone who has been exactly where you are.
That is how the ENRICH framework was born. ENRICH stands for Ethnicity, Nationality, Race, Identity, Culture, and Heritage. It names the dimensions of difference that shape how professionals experience the workplace, and it gives people a language and a strategy for navigating environments that were not built with them in mind.
I am the Principal of DKA Toolkit Inc., an Organizational Effectiveness Consultancy based in Brooklyn, New York. I offer executive and leadership coaching, corporate training, psychometric testing, and online courses in leadership development, cross-cultural communication, diversity and inclusion, team building, and emotional intelligence. All of my coaching sessions are conducted via Zoom, working with clients across the globe.
For over seventeen years, I served as lead Corporate Trainer for Baruch College's Corporate/Executive Training Division. I trained executives and senior managers from organizations including AIG, Bellevue Hospital, the Port Authority of NY/NJ, Agricultural Bank of China, The Saudi Industrial Development Fund, NYC Department of Transportation, and many more.
I also served as Adjunct Assistant Professor at Baruch College (CUNY), where I taught MBA courses in the "American Leadership & Management" immersion program with ISG Business School and The International School of Management, both based in France.
The leadership industry has a blind spot. The books, the frameworks, the coaching programs: they were not built for professionals whose Ethnicity, Nationality, Race, Identity, Culture, or Heritage places them outside the dominant group.
I created the ENRICH framework because I watched too many talented people leave organizations, not because they lacked skill, but because nobody taught them how to navigate the politics of being different in spaces that reward sameness.
My work is about strategy, not suffering. I teach professionals how to lead up, build influence, document their value, and when necessary, make strategic exits on their own terms.
MBA in Management
Concentration in Organizational Behavior
Pace University, New York
BBA in Management
University of the District of Columbia
Adjunct Assistant Professor
Baruch College, City University of New York (CUNY)
MBA courses in American Leadership & Management immersion program with ISG Business School and ISM (France)
Lead Corporate Trainer, 17+ Years
Baruch College Corporate/Executive Training Division
Leadership development, cross-cultural communication, diversity & inclusion, team building, emotional intelligence
First-Ever Outstanding Instructor Award
Baruch College, School of Continuing & Professional Studies, 2006
NYC Certified MWBE Vendor
Executives and senior managers from global companies and public institutions
"Duane Andrews is an excellent educator. He is a leader with well-honed, real-world business experience; he embodies greatness and imparts practical business knowledge, which can be immediately applied to management practices within any industry. I would recommend Duane for in-house management consulting, coaching, and leadership workshops. He is that good, a true leader personified."Jessica H., PMP, CSM
Whether you need a coaching partner, a corporate trainer, or the book that finally speaks to your experience, I am here.