top of page
When Your Boss Says "Do What I Say or Else!"
05:55

When Your Boss Says "Do What I Say or Else!"

What Does Your Employee Really Want & Need? The Child in All of Us...
02:14

What Does Your Employee Really Want & Need? The Child in All of Us...

As a Minority, Can You Be an Outsider in the Team You Lead?
01:55

As a Minority, Can You Be an Outsider in the Team You Lead?

Being An Outsider Means...
03:32

Being An Outsider Means...

You’re an Outsider at Work: Is it Your Superpower or Kryptonite?
03:11

You’re an Outsider at Work: Is it Your Superpower or Kryptonite?

KEY 1 - Lead and Manage Yourself Exceptionally Well
12:49

KEY 1 - Lead and Manage Yourself Exceptionally Well

KEY 10 - Offer solutions — not just problems
06:30

KEY 10 - Offer solutions — not just problems

KEY 11 - Do your homework; be prepared; don’t waste boss’s time
02:30

KEY 11 - Do your homework; be prepared; don’t waste boss’s time

KEY 12 - Make your accomplishments known
01:45

KEY 12 - Make your accomplishments known

KEY 13 - Seek honest feedback from your boss
03:37

KEY 13 - Seek honest feedback from your boss

KEY 14 - Be Willing to Do What’s Undesirable to Everyone Else
01:35

KEY 14 - Be Willing to Do What’s Undesirable to Everyone Else

KEY 15 - Learn how, when and if to disagree with your boss(Know When to Speak Up and When to Shut Up)
08:53

KEY 15 - Learn how, when and if to disagree with your boss(Know When to Speak Up and When to Shut Up)

KEY 16 - Be Proactive
08:47

KEY 16 - Be Proactive

KEY 17 - Invest in Relational Chemistry
02:00

KEY 17 - Invest in Relational Chemistry

KEY 2 - Accept the reality - Your boss is your boss
03:45

KEY 2 - Accept the reality - Your boss is your boss

KEY 3 - Prove that youre trustworthy ie committed and competent
10:18

KEY 3 - Prove that youre trustworthy ie committed and competent

KEY 4 - Never complain about your boss with ANYONE
04:01

KEY 4 - Never complain about your boss with ANYONE

KEY 5 - Make your boss look good
02:32

KEY 5 - Make your boss look good

KEY 6 - Think and act like the owner
08:14

KEY 6 - Think and act like the owner

KEY 7 - Take initiative…Make your boss’s job easier
08:40

KEY 7 - Take initiative…Make your boss’s job easier

KEY 8 - Always keep your boss in the loop…no surprises
01:30

KEY 8 - Always keep your boss in the loop…no surprises

KEY 9 - Don’t feel and act entitled
05:22

KEY 9 - Don’t feel and act entitled

7 - Conclusion - Keys to effective listening
09:35

7 - Conclusion - Keys to effective listening

6 - Leading Listening and understanding your audience
10:41

6 - Leading Listening and understanding your audience

5 - How to get to Latent listening
23:47

5 - How to get to Latent listening

4 - Manifest vs Latent Listening small
46:52

4 - Manifest vs Latent Listening small

3 - Defining Active Listening
17:40

3 - Defining Active Listening

2 - Hearing vs Listening
05:43

2 - Hearing vs Listening

1 - Listening-What does it mean?
09:56

1 - Listening-What does it mean?

2b-Why Do People Resist Change? - 7.18
07:17

2b-Why Do People Resist Change? - 7.18

2f-Summary on Resistance - 9.51
09:51

2f-Summary on Resistance - 9.51

2e-Resistance leads to Procrastrination - 25.46
25:46

2e-Resistance leads to Procrastrination - 25.46

2d-Understanding & Handling Resistance - 14.01
14:01

2d-Understanding & Handling Resistance - 14.01

2c-Three Steps to Dealing with Change - 4.42
04:41

2c-Three Steps to Dealing with Change - 4.42

2a-Intro to Resistance - 3.37
03:37

2a-Intro to Resistance - 3.37

04-How to Create Behavior Change
41:35

04-How to Create Behavior Change

03-Leading & Influencing Change
25:58

03-Leading & Influencing Change

01-What is Change Management
26:08

01-What is Change Management

8-Refrain From Using Leading Questions - 14.10
14:09

8-Refrain From Using Leading Questions - 14.10

7-Feedback-Asking Good Questions - 11.40
11:39

7-Feedback-Asking Good Questions - 11.40

6-Feedback-Motivational Interviewing - 11.39
11:39

6-Feedback-Motivational Interviewing - 11.39

5-Practice Using Two Feedback Models - 13.28
13:28

5-Practice Using Two Feedback Models - 13.28

4-Keeping Positive & Negative Feedback Separate - 10.58
10:57

4-Keeping Positive & Negative Feedback Separate - 10.58

3-Receiving Feedback - 17.10
17:10

3-Receiving Feedback - 17.10

2-Giving Feedback - 12.24
12:23

2-Giving Feedback - 12.24

1-Feedback-The Basics - 16.10
16:09

1-Feedback-The Basics - 16.10

Emotional Intelligence-5-Secondary Factors
15:16

Emotional Intelligence-5-Secondary Factors

Emotional Intelligence-6-Conclusion-Activity
05:45

Emotional Intelligence-6-Conclusion-Activity

Emotional Intelligence-4-Self Measure-The Primary Factors
34:21

Emotional Intelligence-4-Self Measure-The Primary Factors

Emotional Intelligence-3-Five Basic Principles that Form the Basis of Emotional Intelligence
30:50

Emotional Intelligence-3-Five Basic Principles that Form the Basis of Emotional Intelligence

Emotional Intelligence-2-Distinguish Your Thinking vs Emotional Brain
16:45

Emotional Intelligence-2-Distinguish Your Thinking vs Emotional Brain

Emotional Intelligence-1-What is EI?
09:27

Emotional Intelligence-1-What is EI?

Seven Things Your Disengaged Boss Won’t Disclose To You
03:38

Seven Things Your Disengaged Boss Won’t Disclose To You

How to negotiate salary when you have little or no experience…
05:06

How to negotiate salary when you have little or no experience…

When You Are Microaggressed by Your Direct-Report...
03:50

When You Are Microaggressed by Your Direct-Report...

Does Your Company Practice "D.I.N.O"..."Diversity In Name Only?"
03:52

Does Your Company Practice "D.I.N.O"..."Diversity In Name Only?"

Microaggression & Unconscious Bias: Is there a good way to ask “Where are you from?”
01:48

Microaggression & Unconscious Bias: Is there a good way to ask “Where are you from?”

Questions about Microaggression...
02:10

Questions about Microaggression...

Unconscious Bias in performance evaluations, hiring, promotions, career development...
02:28

Unconscious Bias in performance evaluations, hiring, promotions, career development...

How do we embed this awareness (of microaggressions and unconscious bias) in our company culture?
02:47

How do we embed this awareness (of microaggressions and unconscious bias) in our company culture?

Screen Shot 2019-10-31 at 3.26.59 PM.png
bottom of page