Built directly from Duane K. Andrews' book How Do I Get My Boss To...? -- the handbook on leading up. The Navigator is your on-demand guide to all 17 Keys for building the credibility to influence your boss, earn trust, and advance your career.
All 17 Keys -- from self-leadership through getting into your boss's inner circle
The Reflection Principle, the Nevers, and the results language your boss actually responds to
Real vignettes: Elena, Rhea, Luis, Victor, Pete, Omar, Lena, Marcia, and more
The So What! Test for making your accomplishments visible without looking like you're bragging
The four C's of trustworthiness: Competent, Committed, Consistent, Concerned
When you've done everything right and it still isn't working -- Duane's framework for knowing when to move on
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Before You Begin
This companion is a professional development tool, not therapy. It supports communication, conflict resolution, and leadership growth.
Content is grounded in Duane Andrews' Transactional Analysis framework. Apply insights with your own professional judgment.
Do not share names or identifying information about colleagues, direct reports, or your organization.
I understand this is a learning and strategy tool and take responsibility for how I apply what I learn here.
The Adult
How To Be The Adult In The Room — DKA Toolkit
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Welcome. I am The Adult.
Most people come to leadership coaching and say things like: "I can't get resources," "My team doesn't listen," "My boss dismisses me." What they are really saying is: I am not being taken seriously. And the reason is almost always the same thing: the ego state they are communicating from.
This companion is built on Duane Andrews' Transactional Analysis framework. We will work through the three ego states — Parent, Adult, Child — identify which one you default to under pressure, and build your capacity to stay in the Adult state: grounded, assertive, accountable, and difficult to dismiss.
No one makes you angry. No one triggers you. You choose your response. That is what it means to be Response-Able. Let's build that skill.